Terms of service

Terms of Service

Last Updated: 25.06.2026

Welcome to Silex. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General

Silex is an online clothing store that sells and delivers products within India.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products and Pricing

We make every effort to display our products, descriptions, and pricing accurately.

However, we do not guarantee that product descriptions, images, colors, pricing, or other content on the website are completely accurate, current, or error-free.

Silex reserves the right to:

Modify product prices at any time.
Discontinue products without notice.
Correct any pricing or content errors.

3. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order for reasons including:

Suspected fraud or unauthorized transactions.
Product availability issues.
Incorrect pricing or product information.
Violation of these Terms.

If an order is canceled after payment has been received, a full refund will be issued.

4. Payment Methods

We accept payments through secure payment gateways available on our website.

Cash on Delivery (COD) may be available for eligible orders and locations within India.

By placing an order, you represent and warrant that you are authorized to use the selected payment method.

5. Shipping and Delivery

Silex offers shipping across India.

Estimated delivery times are provided for convenience only and are not guaranteed.

We are not liable for delays caused by courier partners, natural events, public holidays, government restrictions, or circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Designs
Graphics
Product images
Text
Branding elements

is the property of Silex and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website operations or security.
Submit false, misleading, or fraudulent information.
Violate any applicable laws or regulations.

9. Limitation of Liability

To the maximum extent permitted by law, Silex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.